Giving

We would love the ability remove the fundraising goal from a crowdfunding page as we often use these pages for memorial campaigns and other appeals where it is more appropriate to celebrate the gifts raised rather than to push to a particular goal.

When it comes to recurring gifts, the ideal situation is that the donor has the option of weekly, biweekly, monthly, etc. recurring gifts. Along with that an option to have an end date to the recurring gifts. Often times we have donors give in large amounts and if a payment is mistakenly charged again, that could be thousands of dollars that was not meant to be charge and can cause a relationship issue.

It would be great if there could be two automatic emails set up on giving forms that have the option for making a donation a recurring one.The first email that acknowledges the first donation and that they have set up a recurring plan but then also have the option to set up a second automatic email response when the donations recur each month. This way, continuing recurring donors are not getting the same email as a first time recurring donor all the time.

When you create a payment link, the order of the designations can't be changed. For example, if I want a certain designation to show up first, I don't have a way to change the order of them.

When creating a payment link, you don't have the ability to search through the designations on a giving form. You have to scroll through and they aren't in alphabetical order, only the order of the catalogs and the order they were added to the catalogs.

After creating a payment link, you can't go back in and edit the information other than the link name. If a link is wrong or needs updated, you have to go in an create an entirely new link and it is creating a really large search area for payment links.

In the payment links section, currently you can only update the link name and campaign name to be able identify the funds that are on a payment link. Adding a column that shows the designations/funds that were selected would keep from having to retype all of that information into the campaign and link name area and we could use those for other identifiers.

We've ran into an issue where some designations may be paused in collecting funding or they are only used for one-off gifts. It would be great to have an option to unpublish or remove payment links that are no longer needed/not needed right now, to keep donors from making gifts there without us completely removing the designation/fund from Almabase.

Give the ability to edit the gift/form complete notification emails that go out to internal staff and be able to add information such as form information, extra comments/notes sections from forms, appeal codes, etc.

When an admin uploads an offline gift, phone number and email address are required fields. I have had several instances when I didn't know the email address and/or donor phone number and had to use my own instead. I understand why email and phone are mandatory on a donor form, but it seems unnecessary from the admin side.