Digital Engagement

When the admins are working on the website - they often have to create a new account with 'user' access only to see how the website looks like to their alumni. (and understand which sections are visible to admin only and which sections are open for view to all alumni). Creating two different accounts and constantly logging in and logging out can get cumbersome - hence an easy toggle option for admins to switch to user mode would be helpful. This feedback was shared by Erin Kinney, Associate Director of Alumni Relations at Punahou School, and this same concern was also expressed by Emile Parker, Director of Alumni Relations at Oakwood University.

Affiliations such as social clubs, etc are important to alumni. It would be helpful to be able to filter on the directory search by custom fields (or in our case, affiliations) which would include such affiliations or give customers the ability to use as needed.

I'd like to see a redesign of the individual directory tile as well as the full profile. For the individual profile: if no photo, use first initial of first and last name (see inconsistent use of initials in screenshot below) provide options for users to add other (limited) fields in the white space like title, company, education add additional filter fields: deceased For the full profile: badges/callouts for certain groups of alumni (Reunion committee members, alumni association board members, etc.) admin options to re-order how info displays (ex: move employment info higher) add the ability to search for a verified group. When admin create a new verified group, create a selection for "search on directory." remove "% complete" indicator - this drives alums crazy when they can't reach 100% The directory is the powerhouse of the platform and is the main driver of traffic to our site, but it could be drastically improved in both function and aesthetics.

Ability to add custom colors throughout the platform in pages, forms, giving in fonts and all places like buttons/widgets, etc.

Currently if a person's maiden name is entered on a profile, that shows in the banner heading of the profile instead of Nickname. To show nickname, you either have to change First name, or there cannot be a maiden name. I.e. Maiden name takes precedence in hierarchy. I propose FIRST MAIDEN LAST (NICKNAME). I see that there is a planned change to remove MIDDLE NAME, HOWEVER, we really need NICKNAME too! When users are looking for classmates and the like, they need to see the nickname at the top in the profile AND when searching using the alum directory. This would impact DAILY user experience and greatly improve satisfaction among alums searching for classmates.

Many females attend school with their MAIDEN name and classmates only know them that way. When they get married they often change to a new LAST name and others may not know them by that new name so they will search for their MAIDEN name.

It would be amazing to be able to automate the newsletters that are made and sent in Almabase to have an autopopulation feature where we can categorize the emails and they would be placed in the directores>>newsletter archives. Instead we have to downlopad things or upload a URL, which doesn't work for our layout of the newsletters we send.

It could be nice to have a save a resume feature for forms so that users do not have to fill out the entire form in one sitting

We have created surveys in the 'Forms' module to collect volunteer info for our reunion committees. We would like the ability to embed these forms in our school's alumni webpages as a publishing option instead of having to link out to them.