Ticket Sale End Date Functionality
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Megan Ann McCoy
Currently, once a “sale end date” passes for a ticketed subevent, registrants who already purchased that ticket also lose the ability to remove/unregister themselves from that subevent. While I understand preventing additional purchases after the deadline, it would be really helpful if existing registrants could still remove the ticket from their registration after sales close.
Right now, the sale end date seems to completely lock the ticket from any edits on the user side, which creates some challenges operationally and requires manual staff intervention for changes that attendees would otherwise normally manage themselves.
Ideally:
New purchases would stop after the sale end date
Existing purchasers would still be able to remove/cancel that ticket from their registration
I could see this being especially helpful for institutions managing large, multi-event registrations with changing attendee schedules.
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Wende T. Wheeler
This would be a great help. I'm in the middle of dealing with alumni registering (and changing their minds) for reunion. We had "early bird" pricing that closed a week ago, but people want to change plans as they determine what their friends are doing, and all these changes are falling in my lap to deal with.
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Sara L. McCall
This functionality would be very helpful for our institution as well. Thanks!