Personalization in email subject line
Kanhai Shah
Merged in a post:
Ability to add merge tags to Subject Line of emails
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Laura M Gehrman Rottier
We want the ability to add a merge field in the subject line to follow best practices by including a first name in the subject line to help get around spam filters.
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Jenny Haines
Agreed! I've used this function at previous organizations, and I've seen great response in open rates.
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Monica Allen
I'd like to second this. In past platforms, we saw the inclusion of names in the Subject line to increase open rates!
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Molly Tynan
This is currently possible by adding {{first_name}} to the subject line, however - it would be great if there were additional options; i.e. adding a merge tag for 'nickname/preferred name' for subject lines (currently limited only to first name, last name, full name and school).
Kanhai Shah
Laura M Gehrman Rottier, We do support merge tags on subject line. Is there any specific email where this is not working?
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Katherine Halvorson
Kanhai Shah - if you're able to send instructions on how to do this, that would be great! I can't figure it out.
Autopilot
Merged in a post:
Update subject lines for form submission emails
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Jeffrey H Johnson
Can we please add the submitter's name to the subject line of the email notification sent to admins when a submission is made to the form?