It would be beneficial to give administrators the ability to add customizable introductory content to the Directory page. This space could be used to explain how directory information is organized, provide examples of effective searches, clarify why certain results may or may not appear, and share institution-specific guidance. Even a simple rich-text field would help schools improve the user experience and reduce support requests related to directory searches.
This enhancement could significantly improve directory usability, especially for institutions whose users may not be familiar with how records are stored and displayed within the platform.